Following the KPI Forum held on October 13, 2009, NUJ-Star wrote a letter to Star Publications executive deputy chairman Datuk Clement Hii, who initiated the implementation of the KPI by engaging consultants to draw up a performance appraisal system for company employees. Also included with this letter, were documents listing the concerns and the generally negative comments from NUJ members, as well as an assessment made by an independent management consultant.

The letter, dated October 30, was also circulated to Group CEO/MD Datin Linda Ngiam, Group Editor-in-Chief Datuk Seri Wong Chun Wai, Managing Editor David Yeoh and HR manager Henry Asokan, Compensation & Benefits manager Terence Raj and Industrial Relations manager M. Anand.

Subsequently, HR manager Henry Asokan responded with a letter dated Nov 25, which I picked up after I returned from vacation in December. I regret that it’s taken me a while to get this letter uploaded as the other committee members and myself have been busy with preparing the proposal for the upcoming Contractual Agreement negotiations - you will understand that the CA naturally had to be prioritized, given that it is due to expire at the end of this month and our future salaries are contingent upon it.

I am currently in the midst of drafting a response to Management’s reply on the KPI issue and would welcome any additional feedback which members may wish to convey to Management. Please contact your union representative with your response or any concerns about the KPI which may not have been previously expressed. Please also feel free to contact me directly at tracy.toh@gmail.com. Again, confidentiality is completely assured.

I take this opportunity to wish all NUJ members all the best for 2010 and to thank you for your continued support of NUJ-Star.

-Tracy Toh